A. You can browse the site or use our search engine to find your desired products. You can then add them to your shopping bag and click on Place order. You let us know your address, select a delivery time – and voila, you are done. A khaf representative will then deliver your order right to your home or office.
A. The delivery fee across the country is in the table below:
Orders below 1000 | In Narayanganj – 49 TK | All
Orders above 1000
A. You can always call 01928-856999 or mail us at support@kahf.com.
A. We deliver from 7.30 am to 10 pm every day. You can choose from available slots to find something that is convenient for you.
A. A khaf representative will call you as soon as they are at your house to let you know about your delivery.
A. We accept cash on delivery and we also have sslcommerz service. Don’t worry, our kahf representatives should always carry enough change.
A. We are currently serving in the city of Narayanganj but we can deliver all over in Bangladesh.
A. Please Immediately call 01928-856999 and let us know the problem.
A. We hold our own inventory in our warehouses, so we rarely run out of stock. However, we will try our best to source what you need. If we are unable to source it, we will send you Push Notification to inform you.
A. We work during hartals. That’s how dedicated we are.
A. Well, that is up to you but you can also be a couch potato like our founders and have your items delivered to your house. Our prices are sometimes lower than that of major superstores in the city. We provide safe foods to your family within the shortest time.
A. Our prices are our own but we try our best to offer them to you at or sometimes below market prices. Our prices are the same as the local market and we are working hard to get them even lower! If you feel that any product is priced unfairly, please let us know.
A. We use our own fleet and some delivery partners to deliver. Our goal is to deliver the products to your place on time.
A. We offer a refund or return policy of seven (7) days on most unopened or unspoilt packaged products.
For perishable products such as milk, fruits, and fresh vegetables, we have a 1 (one) day return policy.
For the other products , we have 7 days return policies. If refund is approved then Refund will be processed within 7-10 working days
A. No, for any sort of issue, we will update the credit to your kahf website account.
A. We try to provide the best deals in Dhaka and many of our products are already discounted below the maximum retail price (MRP). We also offer discount codes under special circumstances, which are applied on the MRP. On any given product, we can only apply one type of discount. We always consider the best discount available to the customer. For example: If the MRP of a product is Tk. 100 and our list price is Tk. 92 — the product is already sold at an 8% discount. This means that if the user applies a discount code for a 5% discount, we will still consider the best discount available to the user and sell the product at Tk. 92.
A. Absolutely. Our hotline is 01928-856999
A. We try our best to source the best quality items for you but if you are dissatisfied, you can always send them back to the delivery person. If you forget to do that, you can call us within 3 days and we will replace the item for free.
A. We have our own set-up and production.Besides we have some deals with whole-sellers, manufacturers, and importers. We only sell authentic products.
A. Tips are not required. But our delivery team members appreciate recognition for their hard work. Delivery representatives keep the entire tip amount.
A. Handling Fee is a kind of service charge, i.e. an extra amount charged for the products that require additional efforts from kahf to source, store and deliver.
A. Generally, products that have the possibility of getting damaged for various reasons and/ or require extra effort to deliver, will have a handling fee added to them.
A. Yes; if a return or refund occurs for any product that has a handling fee we will be refunding the whole amount including the handling fee.